Terms of Service
DCS Store – Terms of Service
THESE TERMS AND CONDITIONS ARE BINDING AND ENFORCEABLE AGAINST ALL PERSONS WHO ACCESS THE DCS STORE WEBSITE OR ANY PART THEREOF (“THE WEBSITE”), PROTECTED BY THE LAWS OF THE REPUBLIC OF SOUTH SUDAN.
If you do not agree to these Terms and Conditions, please leave the DCS Store Website immediately. Continued use of the Website automatically binds you to these Terms and Conditions.
Mission Statement
At DCS Store, we are committed to providing a seamless online shopping experience. We aim to offer only high-quality, reliable, and trusted products.
If you are dissatisfied with your purchase, and subject to the terms below, you may return the goods for repair, replacement, or refund.
1. Definitions and Interpretation
1.1. Catalogue: The product listing available on the DCS Store Website.
1.2. Consumer: A person or an entity purchasing goods for personal use.
1.3. DCS Store: Refers to DCS Store and its authorised representatives (“we”, “us”).
1.4. Force Majeure: Events beyond our reasonable control, such as natural disasters, government actions, strikes, or supplier delays.
1.5. Website: The DCS Store website and associated web pages.
1.6. User / You: Any person who accesses or uses the Website.
1.7. Singular includes plural, and vice versa.
1.8. Hyperlinks: Non-functional links do not affect interpretation.
2. Orders
2.1. Best Pricing & Fast Service: We aim to provide competitive pricing and quick delivery. Notify us immediately if you wish to cancel an order.
2.2. Consumer Cancellations: Consumers may cancel orders according to terms of the agreement.
2.3. Terms Override: These Terms override any terms submitted by the User.
2.4. Order Acceptance: All orders depend on stock availability.
2.5. User Responsibilities:
- Ensure correct order information.
- You are responsible for orders placed with your login credentials.
- You must use a valid payment card and have authorisation to use it.
2.6. Recorded Communication: Calls and electronic communications may be monitored and recorded for training and quality.
3. Delivery, Title & Risk
3.1. Delivery Timeline: We aim to dispatch goods on the agreed date but are not liable for delays beyond our control.
3.2. 30-Day Rule: If we cannot deliver within 30 days, the User (excluding business customers) may cancel and claim a refund.
3.3. Deliveries occur on business days only.
3.4. Risk Transfer: Risk passes to you once goods are delivered.
3.5. Ownership Transfer: Ownership passes only after full payment.
3.6. Failed Delivery: If you cannot receive the order, we may store, re-deliver, or resell the goods at your cost.
3.7. Proof of Delivery: Available upon request within 3 months.
3.8. Receipt Acknowledgement: Verify package count and note damages upon delivery.
3.9. Partial Shipment: Orders may be shipped in separate batches.
4. Warranties and Returns
4.1. Consumers have additional rights outlined in Clause 5.
4.2. Quality Commitment: All goods are assessed before dispatch.
4.3. Warranty: Unless stated otherwise, goods come with a 12-month limited manufacturer warranty.
4.4. No other warranties are implied unless required by law.
4.5. Service-related work carries a 30-day workmanship warranty.
4.6. No Trial Basis: Ensure suitability before purchase.
4.7. Unwanted Products: If accepted, must be returned unopened within 7 days with a 15% handling fee.
4.8. Defective Goods:
- Return within 14 days for assessment.
- Replacement/refund depends on verification.
4.8.1. Contact support for return instructions.
4.8.2. All returns require an RA Number.
4.8.3. DCS Store is not liable for transit damage.
4.8.4. Use recorded delivery for returns.
4.8.5. Products will be tested.
4.8.6. If no fault is found, return costs apply.
4.8.7. Goods may need to be returned directly to manufacturers.
4.8.8. Warranty voids if goods are tampered with.
4.8.9. Software: Opened or unsealed software cannot be returned.
4.8.10. Manufacturer return timeframes apply.
6. Permitted Use & License
Users may not use Website content for commercial purposes without written permission.
Violations may result in damages and/or legal action.
You must be 18 years or older to use the Website independently.
All permissions granted are non-exclusive and non-transferable.
7. Intellectual Property
All Website content, including text, graphics, icons, databases, and trade names, is owned or licensed by DCS Store. No reproduction or copying is allowed without consent.
8. Software & Equipment
You are responsible for your devices, internet connection, and software needed to access the Website.
9. Required Disclosures
Company Name: Dynamic Consult Ltd
Main Business: Online retailer of technology products, accessories, and services
Website URL: https://www.dcs.store/ (replace with your actual domain)
Official Email: info@dcs.store
Physical Address: (Add your actual address here)
Telephone: (+211927 474 272)
Returns, deliveries, and disputes follow standard arbitration rules applicable in South Sudan.
10. Prices
Prices may change without prior notice.
Goods are invoiced at the price valid at order acceptance.
VAT applies as per South African law.
11. Errors & Omissions
If a pricing or description error occurs, DCS Store may cancel the order and refund the payment.
12. Payment
Payment is due upon order acceptance unless credit terms are approved.
Late payments incur interest at 3% above prime rate.
13. Product Specifications
Minor variations in specifications may occur due to manufacturer updates.
Alternative goods of equal or higher value may be supplied if original stock is unavailable.
14. Trade Names
Product brand names may refer to compatibility or general use, not necessarily the actual manufacturer.
15. Liability
DCS Store is not liable for indirect or consequential losses.
Our liability is limited to the invoice value of the affected order.
16. Force Majeure
We are not liable for delays due to events beyond our control.
17. Clearance & NCCR Products
Clearance and special-request items are non-returnable, except for defects.
18. Amendments
DCS Store may change these Terms, Website content, or services at any time without notice.
19. Privacy Policy
We protect personal information as per POPI Act.
Information may be used for communication, authentication, and marketing unless opted out.
Cookies are used to improve Website functionality.
Personal information will not be disclosed without consent, except when required by law.
20. Third-Party Links
External links are provided for convenience.
DCS Store is not responsible for the content of third-party sites.
21. Disclaimer
The Website is provided “as is.”
Use is at your own risk.
We do not guarantee uninterrupted access or error-free content.
22. Legal Costs
Users are responsible for their own legal costs.
23. Correction of Content
Users may report inaccurate or harmful content for review.
24. Interception of Communications
You consent to our right to intercept and store communications for security and lawful purposes.
25. Agreement Validity
By using the Website, you accept these Terms.
26. Entire Agreement
These Terms replace all previous agreements.
27. Security
We take reasonable security measures but cannot guarantee complete protection.
Users must not upload harmful code.
28. Governing Law
These Terms are governed by South Sudan law.
By using the Website, you consent to South Sudan jurisdiction.
In Closing
Thank you for choosing DCS Store.
For questions, please contact our support team—we’re here to assist you.
Last Updated: 10 January 2026