Privacy Policy
At DCS Store, we value your privacy and are committed to protecting your personal information. We collect only the data necessary to provide you with a smooth and secure shopping experience.
1. Information We Collect
We collect information to enhance your experience and process your orders efficiently:
Personal Identification Information
- Name
- Email address
- Phone number
- Shipping and billing address
Technical Information
- IP address
- Browser type and version
- Time zone settings
- Operating system and device information
Transaction Information
- Order details
- Payment records (excluding card details)
- Purchase history
2. How We Use Your Information
We use your information for the following purposes:
Processing Orders
To process purchases, manage deliveries, and maintain your account.
Improving Our Services
To analyse usage patterns and enhance website performance and user experience.
Marketing & Promotions
To send email updates regarding new products, special offers, and relevant promotions.
(You may opt out at any time.)
Customer Support
To assist you with inquiries, order issues, and product-related support.
Account Personalization
To provide personalised content, recommendations, and a more customised shopping experience.
3. Payment Information
For your security:
- We do not store or collect credit/debit card information.
- All payments are processed through secure, trusted third-party Payment Gateway providers.
4. Sharing Your Information
We do not sell or trade your personal information. However, we may share data under the following circumstances:
Service Providers
With trusted partners who help us operate our website, process orders, and deliver services.
Legal Obligations
When required by law, regulation, or government requests.
Business Transfers
If DCS Store undergoes a merger, acquisition, or sale of assets, customer data may be part of the transferred information.
5. Security of Your Information
We use industry-standard security measures to safeguard your information, including:
- Secure servers
- Encrypted payment transactions
- Firewalls and access controls
While we take strong precautions, no system is 100% secure; however, we continually update our practices to ensure your safety.
6. Your Data Protection Rights
You have the right to request:
- Access to your personal data
- Correction of inaccurate or incomplete information
- Deletion of your personal information under certain conditions
- Restriction of data processing
- Objection to data processing activities
- Data portability to transfer your data to another organisation
To exercise these rights, you may contact us at the details provided below.
7. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website functionality
- Track user activity
- Store preferences
- Personalise your experience
You may control cookie settings through your browser.
8. Links to Other Websites
DCS Store may link to external websites.
This Privacy Policy applies only to our website.
We recommend reviewing the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
All revisions will be posted on this page with an updated “Last Updated” date.
10. Children’s Privacy
Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal information from minors.
If such information is accidentally collected, we will remove it promptly upon discovery.
Thank you for trusting DCS Store with your personal information.
Last Updated: 10 Dec 2024